Keynote: From Merge Conflict Chaos to AgentOps

Federico Larsen

Federico Larsen traces the evolution of Copado from a 2011 Jenkins script designed to resolve global merge conflicts on a 30-country Salesforce instance to a $250 million company. He details milestones including bootstrapping to 100 customers, hiring 600 employees during the pandemic, and the strategic outcomes of five acquisitions, highlighting successes like ClickDeploy and Qentinel alongside failures like New Context. Larsen concludes by outlining a shift from DevOps to AgentOps, where the focus moves from automating processes to using agents to build agents.