From Reactive to Proactive: How AI is Redefining DevOps at Enterprise Scale

Shailesh Parnami, Christie Marsh

Shailesh Parnami of RaptBot Technologies joins Christie Marsh to discuss the transition from reactive break-fix models to proactive, AI-driven DevOps at enterprise scale. Parnami explains how the Agentia platform and Context Hub ground AI agents in organizational metadata to identify class and flow conflicts in lower sandboxes before they reach production. The conversation details a strategic shift toward automated pre-deployment health checks and the use of conversational AI agents to streamline support and delivery governance. Parnami concludes by advising developers to move beyond a task-oriented mindset, instead using quality gates and automation to orchestrate user stories into measurable business outcomes.